Hostking

Announcements

13 Sep 2024
Announcement of New Trading Hours

Dear Valued Client We have adjusted our support times to allow more staff to work during busy hours when we find more customers requiring support. Effective from the 16th of September 2024, our new operating hours will b...

13 Aug 2024
Discontinuing Whatsapp Support

We will no longer be supporting through Whatsapp going forward due to us only having a few customers that require support on that channel. Most customers seem to come online through our website live chat where we support...

6 Aug 2024
Fighting Spam and Mass Mailing on our Servers

In order to keep our servers off Blacklists we have put some limits in place with effect immediately. This is to combat customers that are doing mass mailing affecting performance of our servers or spam. This is against...

6 Aug 2024
Price Increase 2024 for USA Customers

Every year, we review and adjust our prices to balance increases with our ongoing commitment to investment. This ensures we continue to provide the high support and infrastructure reliability you expect from us. However,...

5 Aug 2024
Price Increase 2024 for Canadian Customers

Every year, we review and adjust our prices to balance increases with our ongoing commitment to investment. This ensures we continue to provide the high support and infrastructure reliability you expect from us. However,...

5 Aug 2024
Price Increase 2024 for Nigerian Customers

Every year, we review and adjust our prices to balance increases with our ongoing commitment to investment. This ensures we continue to provide the high support and infrastructure reliability you expect from us. However,...

29 Jul 2024
Spam Blocking Improvements and Recommendations

Spammers are getting smarter each day. A few tips to keep spam to a minimum. Ensure you have Spam Blocking enabled within your control panel. We do enable by default but if you have turned it off kindly turn it on to ens...

22 Jul 2024
Price Increase 2024 for South African Customers

Every year, we review and adjust our prices to balance increases with our ongoing commitment to investment. This ensures we continue to provide the high level of support and infrastructure reliability you expect from us....

13 Jul 2024
Client Area Improvements

Our developers have been diligently working to make the Client Area more user-friendly, incorporating all the feedback we've received through tickets and live chat over the past six months. As a result, we have redesigne...

10 Jul 2024
New Packages with New Pricing

Last week, we launched new plans featuring multiple domains, generous disk space allowances, and unlimited email accounts. We have reviewed and adjusted our pricing to remain highly competitive. The following plans are c...

14 Jun 2024
Terms Of Service Page Updates

Please be aware we have adjusted our terms of service page.   Following changes have been made. Duplication of phrases removed Sentences shortened to make it "Easier" English Moved some content onto AUP (Acceptable Usage...

4 May 2024
Affiliate Payout Structure - 2024

Dear Affiliates Our previous affiliate structure was not feasible nor was it giving us a steady signup of affiliates. For our business to continue to grow it is important to see if our changes implemented works for both...

9 Apr 2024
15% Tax on Invoices for South African Customers

Dear Customers, Please note the migration of our business to the UAE has been of great benefit to our business. However we noticed on our invoices 15% Tax was not listed on many customers invoices. We corrected this erro...

1 Dec 2023
Holiday Season Updates and Well Wishes

Dear Hostking Customers We want to extend our warmest wishes and express our gratitude for your continued loyalty and support. As the festive season approaches our support team will operate with a skeleton staff as of th...

9 Oct 2023
Hostking's New Branch opening in UAE / Sharjah

Today we have amazing news. We have opened a new Branch for Hostking in the UAE, in Sharjah. This has now become our primary branch for our business. However this does not affect our services or servers in anyway. Our se...