Help / Common Errors
Common Errors
Here you'll find common errors you may get via website, email or control panel
cPanel Server Error: UID SORT: Internal error occurred. Refer to server log for more information
Webmail users (Horde or Roundcube) on cPanel server may occasionally see the following error when attempting to access the mailbox: Server Error: UID SORT: Internal error occurred....
Emails Stuck in OutboxNot a very common problem. But if you experience this issue please try the following: 1. Disable any antivirus software or disabled outoging scanning of emails. This is one of the...
Error Page CodesThese are probably the most common error codes that a visitor might see, you may like to create custom error pages for, error codes to continue the flow of your website. 401 - Unau...
How to change the default index page using a .htaccess fileThe below command will set the default page your website shows to whatever you specify. For example the below command will set your website to show the index.html file as default....
How to do a PingPing is a command used to test whether a host is reachable via your internet connection. The ping command will need to be run from a Command prompt or terminal depending on your op...
How to do a TelnetTelnet is used to test open ports or administer remote servers via the command prompt. The telnet command will need to be run from a Command prompt or terminal depending on your op...
How to do a TracertA traceroute is a function which traces the path from one network to another. It allows us to diagnose the source of many problems. Note: To be effective, the traceroute MUST be ru...
How to fix broken sites after auto-updates has broken them.The following is relevant 95% of the time when wordpress has done some auto-update process, and there was either not enough disc space on the account or some other erro casued the...
Login Denied - Country is blacklistedWhen receiving the error it could be that your IP address is on a blacklist or its not allowed to connect to server due to firewall restrictions. Firstly, confirm your IP address a...
NB connect error 1460 (Email)Usually you may receive error like: Task user@domain.com - Sending reported error (0x800CCC67) : The server responded: 421 Cannot connect to SMTP server , NB connect error 1460 In...
Outlook 2010 Error: Security certificate cannot be verifiedIf you have incorrectly configured your Outlook 2010 email client, then the server you are connected to may show an error saying that the security certificate cannot be verified. T...
Website shows "Not Secure": how to fix itWhy your website shows "Not Secure" Browsers show a "Not Secure" warning when a page loads without a valid SSL/TLS certificate, or when a secure (HTTPS) page still loads some conte...
Why my ip blocked?All Hosting providers and ISPs must protect their servers. We use like any other provider a firewall with the almost identical rulesets. If the server picks up failures from an IP...
Your IP address has changed - returned to login page!This happens in 99.9% of cases to users using LTE/3g to connect. Mobile connections constantly have updates to the IP address of the connection, this in turn means the cookie your...
530 Relaying not allowed in a Email ClientsThis error occurs when a user or mail client attempts to send email without authenticating on the mail server. If this error occurs please follow the below options to resolve the i...